{"id":20229,"date":"2014-02-20T09:34:00","date_gmt":"2014-02-20T09:34:00","guid":{"rendered":"http:\/\/traveloscopy.com\/travel-news\/sita-technology-innovates-for-melbourne-airport-passengers\/"},"modified":"2014-02-20T09:34:00","modified_gmt":"2014-02-20T09:34:00","slug":"sita-technology-innovates-for-melbourne-airport-passengers","status":"publish","type":"post","link":"https:\/\/traveloscopy.com\/travel-news\/2014\/02\/sita-technology-innovates-for-melbourne-airport-passengers\/","title":{"rendered":"SITA Technology Innovates For Melbourne Airport Passengers"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" alt=\"unnamed (3)\" class=\"alignleft  wp-image-456055\" data-mce-src=\"http:\/\/www.eglobaltravelmedia.com.au\/wp-content\/uploads\/2014\/02\/unnamed-314-300x200.jpg\" height=\"160\" src=\"http:\/\/www.eglobaltravelmedia.com.au\/wp-content\/uploads\/2014\/02\/unnamed-314-300x200.jpg\" style=\"background-color: white; border: 0px; color: #333333; cursor: default; float: left; font-family: Georgia, 'Times New Roman', 'Bitstream Charter', Times, serif; font-size: 14.399999618530273px; line-height: 21px;\" width=\"240\" \/><span style=\"font-family: inherit;\"><span style=\"background-color: white; color: #333333; line-height: 21px;\">SITA is delivering<\/span><b style=\"background-color: white; color: #333333; line-height: 21px;\">&nbsp;<\/b><span style=\"background-color: white; color: #333333; line-height: 21px;\">technology advances to Melbourne Airport\u2019s passengers as the airport switches all of its passenger services to SITA\u2019s common-use platform.<\/span><\/span><br \/><span style=\"background-color: white; color: #333333; line-height: 21px;\"><span style=\"font-family: inherit;\"><br \/><\/span><\/span><\/p>\n<div style=\"color: #333333; line-height: 21px; margin-bottom: 1.3em;\"><span style=\"font-family: inherit;\">The airport\u2019s switch follows the recent successful implementation of SITA\u2019s common-use passenger self-service kiosks and automated bag drop. SITA\u2019s&nbsp;<a data-mce-href=\"http:\/\/www.sita.aero\/product\/airportconnect-open\" href=\"http:\/\/www.sita.aero\/product\/airportconnect-open\" target=\"_blank\">AirportConnect Open<\/a>&nbsp;common-use platform will now power all 275 workstations, including check-in counters and boarding gates, throughout the airport\u2019s international terminal.&nbsp;<\/span><img loading=\"lazy\" decoding=\"async\" alt=\"unnamed (4)\" class=\"alignright size-medium wp-image-456056\" data-mce-src=\"http:\/\/www.eglobaltravelmedia.com.au\/wp-content\/uploads\/2014\/02\/unnamed-411-227x300.jpg\" height=\"300\" src=\"http:\/\/www.eglobaltravelmedia.com.au\/wp-content\/uploads\/2014\/02\/unnamed-411-227x300.jpg\" style=\"border: 0px; cursor: default; float: right;\" width=\"227\" \/><\/div>\n<div style=\"color: #333333; line-height: 21px; margin-bottom: 1.3em;\"><span style=\"font-family: inherit;\">The investment in SITA\u2019s technology will allow the airport operator to&nbsp;maximize the use of its terminal facilities and enhance the experience for the 25 international airlines and 30 million passengers who currently use the airport.&nbsp;The new facilities are&nbsp;&nbsp;part of Melbourne Airport\u2019s biggest transformation since it opened more than 40 years ago, which will see up to $10 billion invested over 20 years and passenger numbers doubling to 60 million by 2030.<\/span><\/div>\n<div style=\"color: #333333; line-height: 21px; margin-bottom: 1.3em;\"><span style=\"font-family: inherit;\">Chris Woodruff, CEO, Melbourne Airport, said: \u201cOver the next two years Melbourne Airport is investing $1 billion in a development plan which includes the transformation of our international terminal. By working together with SITA and using technology in new ways we will be able to improve our processes to make the journey smoother for passengers and the airlines that serve them.<\/span><\/div>\n<div style=\"color: #333333; line-height: 21px; margin-bottom: 1.3em;\"><span style=\"font-family: inherit;\">\u201cSITA\u2019s flexibility, innovation and dedication to our industry were why we chose to partner with SITA. We believe this partnership will benefit us as well as airlines, ground handlers and passengers as we work with SITA to introduce innovations for more efficient operations.\u201d<\/span><\/div>\n<div style=\"color: #333333; line-height: 21px; margin-bottom: 1.3em;\"><span style=\"font-family: inherit;\">In September 2013, Melbourne Airport was one of the first airports in the world to introduce international Common-Use Self-Service (CUSS) bag drops. Working with technology partners SITA and BCS Group, it now provides self-service units so passengers can \u2018tag&nbsp;<\/span><img loading=\"lazy\" decoding=\"async\" alt=\"unnamed (5)\" class=\"alignleft size-medium wp-image-456057\" data-mce-src=\"http:\/\/www.eglobaltravelmedia.com.au\/wp-content\/uploads\/2014\/02\/unnamed-58-217x300.jpg\" height=\"300\" src=\"http:\/\/www.eglobaltravelmedia.com.au\/wp-content\/uploads\/2014\/02\/unnamed-58-217x300.jpg\" style=\"border: 0px; cursor: default; float: left;\" width=\"217\" \/><span style=\"font-family: inherit;\">and drop\u2019 their bags without queuing for a staff member. The bag drops are proving successful with more than 90,000 bags self-checked by passengers since implementation. This process now takes passengers an average of only thirty seconds.<\/span><\/div>\n<div style=\"color: #333333; line-height: 21px; margin-bottom: 1.3em;\"><span style=\"font-family: inherit;\">Ilya Gutlin, SITA President, Asia Pacific, said: \u201cMelbourne Airport is focusing on serving both its passengers and airlines better. By implementing SITA\u2019s common-use platform across the airport, Melbourne is delivering a world-class, future-proofed system from which to launch innovative services.<\/span><\/div>\n<div style=\"color: #333333; line-height: 21px; margin-bottom: 1.3em;\"><span style=\"font-family: inherit;\">\u201cThis switch to SITA by Melbourne Airport cements our partnership at this exciting time of the airport\u2019s expansion and development.\u201d<\/span><\/div>\n<div style=\"color: #333333; line-height: 21px; margin-bottom: 1.3em;\"><span style=\"font-family: inherit;\">SITA\u2019s platform at Melbourne Airport complements the six steps of the IATA Fast Travel initiative, which is designed to improve passenger processing and the overall passenger experience through innovation, automation and processing efficiency. The delivery of CUSS check-in is part of this initiative.<\/span><\/div>\n<div style=\"color: #333333; line-height: 21px; margin-bottom: 1.3em;\"><span style=\"font-family: inherit;\">The move to SITA\u2019s platform is underway and full implementation is expected by the end of this month.<\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>SITA is delivering&nbsp;technology advances to Melbourne Airport\u2019s passengers as the airport switches all of its passenger services to SITA\u2019s common-use platform. The airport\u2019s switch follows the recent successful implementation of SITA\u2019s common-use passenger self-service kiosks and automated bag drop. SITA\u2019s&nbsp;AirportConnect Open&nbsp;common-use platform will now power all 275 workstations, including check-in counters and boarding gates, throughout [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-20229","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/traveloscopy.com\/travel-news\/wp-json\/wp\/v2\/posts\/20229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/traveloscopy.com\/travel-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/traveloscopy.com\/travel-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/traveloscopy.com\/travel-news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/traveloscopy.com\/travel-news\/wp-json\/wp\/v2\/comments?post=20229"}],"version-history":[{"count":0,"href":"https:\/\/traveloscopy.com\/travel-news\/wp-json\/wp\/v2\/posts\/20229\/revisions"}],"wp:attachment":[{"href":"https:\/\/traveloscopy.com\/travel-news\/wp-json\/wp\/v2\/media?parent=20229"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/traveloscopy.com\/travel-news\/wp-json\/wp\/v2\/categories?post=20229"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/traveloscopy.com\/travel-news\/wp-json\/wp\/v2\/tags?post=20229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}