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Qantas Loses Out to Virgin Blue in the Best Brand Battle
The Brand Surgeon, Paul Harmer, surveyed 2,092 people aged 19-66 to help compile a list of the top 10 most liked and disliked brands on the market. Options covered a range of traditional commercial brands, internet and social media sites and personal brands. The survey reveals that of the options Google (1) is the most […]
Agents fail in fuel surcharge class action
Travel agents have failed in their long-running class action against Qantas for the non-payment of commission on fuel surcharges. But in a Federal Court ruling, the airline was found to have engaged in misleading and deceptive conduct by including the levy under the “taxes, fees and charges” code. In a brief hearing yesterday, Justice Michael […]
Agents fail in fuel surcharge class action
Travel agents have failed in their long-running class action against Qantas for the non-payment of commission on fuel surcharges. But in a Federal Court ruling, the airline was found to have engaged in misleading and deceptive conduct by including the levy under the “taxes, fees and charges” code. In a brief hearing yesterday, Justice Michael […]
