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 Saturday, 22 November 2008
Fake Travel Sites Scam PDF Print E-mail
Written by Anthony Black - news.com.au   
Tuesday, 11 July 2006

FAKE company internet sites offering discounted domestic flights are scamming consumers out of thousands of dollars.

Perth receptionist Diane Willis is a victim of the latest internet scam involving bogus airline tickets.
Ms Willis lost almost $800 last month after buying tickets online from a fake company site called New Flights.

The New Flights internet site, displaying Qantas logos and a passenger jet, offered what appeared to be discount airfares across Australia.

Ms Willis said she booked three separate flights and deposited $770 into a designated bank account after Qantas initially confirmed the tickets and booking details organised by New Flights were valid.

Ms Willis, 56, said more inquiries by Qantas uncovered the scam and the airline referred the matter to the NSW Police fraud squad.

"Qantas told me there was nothing they could do, but, as a gesture of good will, they sent me a $100 voucher to go towards my next trip,'' she said.
 
"I was angry at first, because I bought the tickets in good faith.
 
"I was hoping Qantas might have honoured my bookings and given me legitimate tickets because they did say they were OK at first. But it was not to be.
 
"I feel totally ripped off by New Flights.''

Ms Willis said the first of her internet bookings included a Perth to Melbourne flight on July 29 to attend a Christian Women's convention. Subsequent bookings included a Melbourne to Brisbane flight on August 5 for a holiday and a Brisbane to Perth flight on August 12.
 
"I'm still going on my travels, but its costing me almost an extra $1000,'' she said.

Ms Willis, a medical receptionist, said she hoped her plight might alert others to internet fraud.

In response to Ms Willis's claims, a Qantas spokesperson said: "There are fraudulent operators in the market and Qantas recommends that people take care when making bookings.
 
"For complete certainty, we recommend bookings are made through Qantas.com, or a licensed travel agent.''

Delia Rickard, the Australian Securities & Investments Commission's deputy director of consumer protection, said New Flights Limited was allegedly trading from a Bondi address when the elaborate scam was operated from the US.

She said use of the word "Limited" created the illusion that consumers were dealing with a company registered in Australia.

"Travellers today are accustomed to cheap internet deals, frequent flyer schemes and budget airlines,'' she said.

"However, in light of this, consumers need to be aware of fake companies advertising on the internet, which promise to save you hundreds (of dollars) on your flight, but leave you stranded at the airport with nothing but a worthless ticket.

"This particular website has since been shut down, but people should be wary about copycat sites popping-up.

"A key message is that once people depart with their money to a scheme (scam) that is based offshore, it's often the last they'll see of their money.''

Source: www.news.com.au/perthnow/


Last Updated ( Monday, 17 July 2006 )
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